Rationale for this Policy
AIA Group is committed to conducting all of its business with the highest level of ethics and integrity. To uphold this commitment and in particular, a zero-tolerance approach to fraud, the Group requires adherence to this Anti-Fraud Policy. The policy is intended to reinforce management procedures designed to aid in the prevention, detection and investigation of fraud, thereby safeguarding the Group’s assets and providing protection from the legal and reputational consequences of fraudulent activities.
The policy applies to any fraud, or suspected fraud, involving AIA Group and its branches and subsidiaries, as well as its employees, vendors, insurance intermediaries or any other parties having a business relationship.
Group Compliance, supported by Group Internal Audit and Group Operational Risk Management, is responsible for the administration of this policy.
- Any allegation or suspicion of fraud will be investigated.
- All substantiated frauds will result in disciplinary actions, including termination (unless unlawful) and reporting to law enforcement authorities for prosecution, civil action and/or other legal remedy (if reasonably practicable). AIA Business Unit Operational Risk Management Committees should set parameters / guidelines taking into account AIA’s Operating Principles and the potential negative impact to the working environment by failing to report cases of substantiated fraud to law enforcement authorities.
- Length of service, relationship to AIA or offer to repay the defrauded amount should not be a consideration in assessing disciplinary actions or reporting to law enforcement authorities.
- AIA Group will not hire, recruit or engage anyone convicted for fraud or if AIA has knowledge of involvement in frauds.
In accordance with the AIA Group Whistleblower Protection Policy, there will be no retaliation for concerns raised in good faith.